The recall’s done. The claim is still wrong.

On-screen captions

1. DealerNavi reviews the RO before it closes.
2. Two problems — both flagged at once.
3. Recall tech time 1.1 hr short — flag the full time.
4. 25TD01 billed to customer pay — switch to warranty.
5. Clean before the RO closes.
6. Catch campaign billing and tech-time mistakes before the RO closes.